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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Kay Smith

Donna Kay Smith

March 13, 2026

5  out of  5
rating by Donna Kay Smith
"Cristian was so very helpful. I had just moved to the area and needed to change my auto and home policies. He was able to do this in a quick and efficient manner making everything so very easy."
We responded:
"Cris and the rest of my team look forward to working with you, Donna! I am happy to hear he took such great care of you and appreciate you taking the time to share your experience."
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Duane Kampschneider

March 12, 2026

5  out of  5
rating by Duane Kampschneider
"Profession and quick response."
We responded:
"Thank you for the 5 Stars, Duane!"
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Elmer Pineda

March 12, 2026

5  out of  5
rating by Elmer Pineda
"Best agency, great prices"
We responded:
"Elmer, thank you for the review and for being a loyal customer!"
Profile photo of A F

A F

March 4, 2026

5  out of  5
rating by A F
"I have worked with Pam and Jordan; they are wonderful! They are very kind, caring, and helpful. It is always a pleasure to speak with them."
We responded:
"I appreciate you sharing your experience. We are lucky to have Pam and Jordan on our team!"
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Lori Johnson

February 27, 2026

5  out of  5
rating by Lori Johnson
"Great people to work with and The price to ensure my jewelry was great!"
We responded:
"Our Personal Articles is great way to protect your jewelry! It's wonderful to hear that you enjoyed working with our team, we look forward to continuing to take care of the items that are precious to you."
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Emily Clark

February 27, 2026

5  out of  5
rating by Emily Clark
"Sara was fantastic, she was open and willing to work with me. She has a strong sense of integrity that shows!"
We responded:
"Thank you for sharing your experience, Emily! We pride ourselves on doing things the right way and always working with integrity and I am so glad you experienced that with Sara!"
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RICARDO CASTRO

February 26, 2026

5  out of  5
rating by RICARDO CASTRO
"Rivera's agency showed an outstanding customer service. Chris is the best."
We responded:
"Thanks Ricardo! I'm happy that you had such a great experience working with Cris."
Profile photo of Lloyd Bowie

Lloyd Bowie

February 20, 2026

5  out of  5
rating by Lloyd Bowie
"Last wk I had to make a change to my insurance policy and agent Pamela Driskell handled my call. She took care of me in a very professional manner but beyond that she showed a degree of kindness that I've come to expect from the Tom Rivera agency. Ive been a policy holder with State Farm for many years and it's not just the great policy coverage and protection that makes me a loyal customer. It's the friendly way that I'm spoken to and treated that makes it more than just a business transaction."
We responded:
"My team and I really appreciate your loyalty over the years, Lloyd. Pamela has been a wonderful addition and I'm glad that you have had the chance to work with her. We look forward to continuing to provide friendly, professional service to you!"
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Michelle Robbins-Negron

February 18, 2026

5  out of  5
rating by Michelle Robbins-Negron
"This team is always available for my many questions and/or concerns! When I call the office Sarah & Robyn are knowledgeable & willing to take extra time with me to ensure I fully understand everything & anything. I cannot speak highly enough about this team! Thanks for all that you continue to do for my family & I."
We responded:
"We are grateful to you for allowing us to take care of you and your family!"
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Ronald Dunham

February 13, 2026

5  out of  5
rating by Ronald Dunham
"Sara was very pleasant during my office visit."
We responded:
"Thank you for sharing your experience working with Sara, Ron. We always want to provide the best experience possible!"
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Mary Rundall

February 3, 2026

5  out of  5
rating by Mary Rundall
"We have been fully insured at State Farm Ins, Tom Rivera for 20 years. State Farm staff have always perform well above our expectations! Beth Rogers in particular, has always been a tremendous help with our needs and questions. She is always so pleasant to work with and incredibly knowledgeable! We feel very safe and secure knowing our insurance needs are in good hands!"
We responded:
"We appreciate you being a loyal customer, Mary Ann! Beth is a wonderful asset to our team and I'm happy to hear she has continued to take such good care of you!"
Profile photo of Mackenzie Stahlnecker

Mackenzie Stahlnecker

February 2, 2026

5  out of  5
rating by Mackenzie Stahlnecker
"I work at a company and had to call this location to help with business. I spoke with Pam and she was so nice! Very nice to talk to and she got everything done quickly and correctly. Thank you, Pam!"
We responded:
"We appreciate you taking the time to share your experience working with our office, Mackenzie. Working together to take care of our mutual customers is a big part of what we do and Pam is one of the best!"
Profile photo of Charlotte Phillips

Charlotte Phillips

January 30, 2026

5  out of  5
rating by Charlotte Phillips
"Very nice answered all my questions."
We responded:
"Thank you for taking the time to share your experience, Charlotte. We appreciate you being a loyal customer!"
Profile photo of Joline Wellendorf

Joline Wellendorf

January 27, 2026

5  out of  5
rating by Joline Wellendorf
"I've been with State Farm for 42 years, and with Tom Rivera as my agent for at least 20 of those years. THIS particular agent has made a real difference, and I learned early on that there is a difference in the agents. I have used Rivera's office for my small business insurance, workmans comp, our house, RV's & trailers, 4 kids cars teens through college, motorcycles and more. They are so quick to adjust our file when life changes, getting our cards immediately so we can take care of business, answering questions, refunds, etc. When we've been in the rough patches, like a new teen driver in a fender bender, severe hail, or an employee that was injured on the job, each time I've had an issue, they are right there - compassionate, professional, and they always have done the right thing for everyone involved - and they have proven to always be honest. I might be able to save a couple bucks somewhere, but the service at Rivera's office gives me confidence that you get what you pay for. The way they conduct business is priceless."
We responded:
"It has been our great pleasure to take care of you and your family all these years, Jo! It means so much to my team and I that you took the time to share your experiences and to know that we are giving you the service you deserve. We look forward to many more years to come!"
Profile photo of Renee Osborn

Renee Osborn

January 24, 2026

5  out of  5
rating by Renee Osborn
"Always looking out for you and cost. Great Job"
We responded:
"Thank you for allowing us to look out for you, Renee, we appreciate you being a loyal customer!"
Profile photo of Marques Woods

Marques Woods

January 24, 2026

5  out of  5
rating by Marques Woods
"Cris Perez is always a pleasure to work with. Extremely helpful and very much so knowledgeable in the insurance industry."
We responded:
"We are very fortunate to have Cris on our team! Thank you for taking the time to share your experience, Marques."
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John Benson

January 22, 2026

5  out of  5
rating by John Benson
"This group couldn't be nicer, they are the absolute best!"
We responded:
"I'm so glad that you have enjoyed working with our team! We look forward to continuing providing the best service for you and your family, John!"
Profile photo of Gary Steinbeck

Gary Steinbeck

January 16, 2026

5  out of  5
rating by Gary Steinbeck
"Always helpful our Agent Beth Roger’s keeps us updated on State Farm’s changes in coverage, statements and billing."
We responded:
"Thank you for sharing your experience, Gary. We are so lucky to have Beth leading our team and lucky to have you as a loyal customer!"
Profile photo of Wayne Andersen

Wayne Andersen

January 13, 2026

5  out of  5
rating by Wayne Andersen
"Excellent Service. While at the dealer, I called to let them know we were getting a new car. We had the insurance cards before we drove the car home!"
We responded:
"I'm glad to hear my team was able to take care of your new car coverage so efficiently, Wayne! We appreciate you being a loyal customer."
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ashley brown

December 30, 2025

5  out of  5
rating by ashley brown
"I really enjoyed meeting with Sara. She was very helpful with all types of insurance that I asked her about. I was very pleased with the services she provided! Thanks Sara!!"
We responded:
"Thank you for taking the time to share your positive experience working with Sara, Ashley! We appreciate you choosing us to take care of you and your family."
Profile photo of Jess Priet

Jess Priet

December 30, 2025

5  out of  5
rating by Jess Priet
"I had the pleasure of working with Chris, and the experience was exceptional from start to finish. He was incredibly attentive, highly knowledgeable about the industry, and truly customer‑centric in every interaction. Thanks to his expertise, he saved me over $1,000 a year on my auto insurance alone. I couldn’t be more impressed. I would strongly recommend Chris to my family and friends for all their home and auto insurance needs."
We responded:
"We are lucky to have Cris on our team and I'm happy to hear you had such a great experience. We look forward to helping you with your insurance needs for many years to come, Jesse!"
Profile photo of Jen O’Kane

Jen O’Kane

December 30, 2025

5  out of  5
rating by Jen O’Kane
"Jordan and Pamela are phenomenal to work with in the office. This is a great State Farm agency to be apart of!"
We responded:
"We are glad to have you as a part of our agency, Jen! Thank you for sharing your experience working with Jordan and Pamela and for being a loyal customer for so many years."
Profile photo of Mike Smolik

Mike Smolik

December 19, 2025

5  out of  5
rating by Mike Smolik
"Always treat me right and how I can save money."
We responded:
"Thank you for sharing your experience, Mike! We appreciate you being a loyal customer and look forward to continuing to take care of you and your family!"
Profile photo of Antonio Mendiola

Antonio Mendiola

December 7, 2025

1  out of  5
rating by Antonio Mendiola
"Rude"
We responded:
"Antonio, you are not a customer of our office and we don't have any record of you coming in, calling, texting or emailing us. We strive to provide the best service possible, if you would like give us a call to share the details of your interaction we would love the opportunity to address it."
Profile photo of Larry Schutt

Larry Schutt

December 5, 2025

5  out of  5
rating by Larry Schutt
"Best crew ever"
We responded:
"Thanks for the review, Larry. Our crew is happy to take care of you and your family!"