State Farm® Insurance Agent Tom Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
RICARDO CASTRO
June 15, 2026
"Chris gave us, once again, the best service. Rivera's agency showed an outstanding customer service. Chris is the best."
"Thanks Ricardo! I'm happy that you had such a great experience working with Cris."
Gustavo Villasenor
June 13, 2026
"Cris Perez was such an incredible help during our claim process due to another vehicle hitting our car. He always answered my questions to the best of his ability and was patient with me throughout the whole process, especially for someone who’s had to do this for the first time. He always called back and picked up my calls, even if it was a few in one day. Some of the best service I’ve ever had!"
"I am very happy to hear that Cris was able to help you navigate your claim, we understand the process can be difficult, especially the first time. My team and I look forward to being a Good Neighbor to you!"
Stephanie Cortese
June 12, 2026
"Great service and assistance each time I need them! Great customer service and timely responses!"
"We appreciate you being a loyal customer with us, Stephanie! Thank you for taking the time to share your experience."
Stacy Cowan
June 11, 2026
"Pam Driskell was very patient,kind and helpful with our claim experience. Thank you for getting our claim taken care of in a timely manner."
"Thank you for sharing, Stacy! Pam is great at navigating the claims process for our customers, we are lucky to have her on our team."
Jim and Kathy Morley
June 9, 2026
"Chris was helpful and efficient to get our new home rated for insurance. Also quickly handled changes in our vehicle coverage with two sales and one purchase."
"We look forward to taking care of your insurance needs! Cris is an important part of our team and I happy that he was able to help get you transferred over and start the coverage on your new home."
Jody Jackson
May 20, 2026
"Sara has made this request for changing insurance so comfortable and easy."
"We are fortunate to have Sara on our team and I am so glad she was able to make switching to State Farm an easy process for you. We look forward to working with you!"
Mara Hernandez
May 19, 2026
"Very quick and helpful! Always pleased with them!"
"Thank you for sharing your experience working us, we always strive to provide the best service possible!"
Bill Sauer
May 12, 2026
"Prompt and thorough service!"
"Thanks for sharing your experience, Bill. My team and I always strive to provide the best service possible! We appreciate your business."
Ken Burson
May 7, 2026
"Pam did a great job for me today!"
"Thanks for sharing, Ken. We love having Pam on our team!"
Joyce Fiet
April 20, 2026
"With have been with Tom Rivera since 1994 and have been very happy with the service we receive. He and all his staff have been very good."
"It has been our privilege to have you with us for all these years, Joyce! Thank you for taking the time to share your experience working with my office."
Angela Zhao
April 14, 2026
"Beth helped me with my policy transfer. I had a great experience working with her. She is knowledgeable, patient, and genuinely cares about finding the best coverage for your needs."
"We look forward to taking care of you and your family, Angela. Thank you for taking the time to share your experience working with Beth, I am grateful that she is on my team!"
Candis Jones
April 14, 2026
"Recently within a month I had two requests;
1. Insurance on newly released car.
2. Pricing quotes on two potential leases.
Both requests were answered quickly. Both employees were friendly & helpful!"
"Thank you for being a loyal customer, Candis! I am happy to know that you received quick, friendly service from our office."
Ana Garcia
April 8, 2026
"Great people to work with!"
"Thank you, Ana! I am very proud of our team and I appreciate you trusting us to take care of your insurance needs."
Tom Eastman
April 7, 2026
"Pamela was very helpful today.I was having issues with getting my updated POI cards sent to my e-mail but she did'nt give up and got the job done.Once again thanks Pamela."
"Thank you for sharing your experience working with Pamela! "
Judi Andrade
April 7, 2026
"Very professional and situation resolved quickly"
"We strive to provide the best service possible and I'm happy to hear we hit the mark for you, Judi! Thank you for taking the time to share your experience."
Roni Braaton
April 6, 2026
"You gals are ALWAYS so helpfullll and nice Thank you"
"I'm glad our team has been helpful and kind when working with you, Roni! We appreciate you allowing us to take care of your insurance needs."
David Roecker
April 1, 2026
"Beth has helped me with Life Insurance policies, modifications, policy loans, adding new policies along with normal policy life changes for myself & my family. Beth is easy to talk to, a very nice lady, always willing to help, answers all questions & takes ownership of providing GREAT SERVICE repeatedly! Tom Rivera State Farm Agency is a great place to do business with! I have been with State Farm Life Insurance products for over 41 years! Call Beth today - you will be glad you did!"
"We appreciate you being a loyal customer with us and allowing us to take care of you and your family. We are very fortunate to have Beth on our team and I am glad that she has been able to take such good care of you!"
Shava Bilew
March 26, 2026
"Enjoyed working with Chris. He was helpful and knowledgeable. Whenever I did not understand something, he took the time to explain it to me and found the exact coverage that I needed for my business."
"I'm happy to hear that Cris was able to take such good care of you, Shava! Please reach out to the office to let us know what we could have done better to earn a 5 Star rating from you."
Donna Kay Smith
March 13, 2026
"Cristian was so very helpful. I had just moved to the area and needed to change my auto and home policies. He was able to do this in a quick and efficient manner making everything so very easy."
"Cris and the rest of my team look forward to working with you, Donna! I am happy to hear he took such great care of you and appreciate you taking the time to share your experience."
Duane Kampschneider
March 12, 2026
"Profession and quick response."
"Thank you for the 5 Stars, Duane!"
Elmer Pineda
March 12, 2026
"Best agency, great prices"
"Elmer, thank you for the review and for being a loyal customer!"
A F
March 4, 2026
"I have worked with Pam and Jordan; they are wonderful! They are very kind, caring, and helpful. It is always a pleasure to speak with them."
"I appreciate you sharing your experience. We are lucky to have Pam and Jordan on our team!"
Lori Johnson
February 27, 2026
"Great people to work with and The price to ensure my jewelry was great!"
"Our Personal Articles is great way to protect your jewelry! It's wonderful to hear that you enjoyed working with our team, we look forward to continuing to take care of the items that are precious to you."
Emily Clark
February 27, 2026
"Sara was fantastic, she was open and willing to work with me. She has a strong sense of integrity that shows!"
"Thank you for sharing your experience, Emily! We pride ourselves on doing things the right way and always working with integrity and I am so glad you experienced that with Sara!"
Lloyd Bowie
February 20, 2026
"Last wk I had to make a change to my insurance policy and agent Pamela Driskell handled my call. She took care of me in a very professional manner but beyond that she showed a degree of kindness that I've come to expect from the Tom Rivera agency. Ive been a policy holder with State Farm for many years and it's not just the great policy coverage and protection that makes me a loyal customer. It's the friendly way that I'm spoken to and treated that makes it more than just a business transaction."
"My team and I really appreciate your loyalty over the years, Lloyd. Pamela has been a wonderful addition and I'm glad that you have had the chance to work with her. We look forward to continuing to provide friendly, professional service to you!"