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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Edwards

Kathy Edwards

October 6, 2025

5  out of  5
rating by Kathy Edwards
"My husband and I talked to Cris Perez today, hoping to find a lower insurance rate for our home and cars. He was very patient and explained everything in detail. We appreciated his expertise and professional knowledge. He found us better coverage for less money!"
We responded:
"I'm glad that Cris took such good care of you, Kathy. He does a great job explaining coverage and making sure our customers get a Personal Price Plan that best fits their needs!"
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Richard White

October 1, 2025

5  out of  5
rating by Richard White
"Sarah has provided us with excellent service and is always available to help us with any problems."
We responded:
"I'm glad Sara has been able to take good care of you, Richard! Thank you so much for sharing."
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Mike McGowan

September 22, 2025

5  out of  5
rating by Mike McGowan
"Pamela was very nice and professional!!! Despite her help, I still have not been able to log in!!! Very troubling website!"
We responded:
"I'm glad to hear your experience with Pamela was a good one, Mike! If you are still having trouble please call State Farm tech support at 800-782-8332 and they should be able to get you logged in."
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Tracey Sandidge

September 22, 2025

5  out of  5
rating by Tracey Sandidge
"Sarah took the steps need to make our transaction quick and efficient had my new policy in place in no time at all"
We responded:
"Thank you for sharing your experience working with Sara, Tracey! Thank you for choosing our office to take care of your renters insurance."
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Jody Dix

September 11, 2025

5  out of  5
rating by Jody Dix
"I would give Sara at Tom Riveras office 10 stars if I could."
We responded:
"Thank you, Jody! We would give her 10 stars too and I am so happy she has taken such good care of you! I appreciate you being a loyal customer and look forward to continuing to provide 10 star service."
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Teresa Rischling

September 5, 2025

5  out of  5
rating by Teresa Rischling
"Sara was very helpful with setting up our new insurance policy and canceling our old policy after moving!"
We responded:
"Thank you, Teresa! I appreciate you sharing your positive experience working with Sara and we look forward to continuing to take care of you and your family!"
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Holli Wrieth

August 19, 2025

5  out of  5
rating by Holli Wrieth
"Sara was very helpful with all my insurance needs. She made it all very clear as to what I was adding and removing from all my policies. Thank you Sara!"
We responded:
"I'm happy to hear that Sara was able to take good care of you, Holli. Thank you for sharing and for being a loyal customer!"
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Brian Fowler

August 15, 2025

5  out of  5
rating by Brian Fowler
"Most outstanding service of any insurance agency we have used. Thorough, knowledgeable, prompt, patient. Everything you want in your insurance agency. Cannot recommend enough."
We responded:
"Thank you for sharing your experience working with our team, Brian! We are grateful to you for letting us take care of you and your family for all these years!"
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orlando hernandez

August 13, 2025

5  out of  5
rating by orlando hernandez
"She always looks happy,every time"
We responded:
"Thank you for sharing your experience working with Pamela and for being a loyal customer, Orlando!"
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Abdul Hikmat

August 12, 2025

5  out of  5
rating by Abdul Hikmat
"Pamela is so always always so friendly. You always call State farm. Tom Riviera's office. She answers and she is one of the most friendly person to talk to. You. Love to call them and speak what Pamela because she gives you an inspiration of happiness. She is amazing. State farm. You need to copy Pamela's personality and spread it over all over the world"
We responded:
"Abdul, we know we are very lucky to have her on our team! Thank you for sharing and for your business!"
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Ray Levesque

August 5, 2025

5  out of  5
rating by Ray Levesque
"In reviewing my home and auto needs with alternative insurance companies, I have chosen to move my policies to State Farm, specifically with Agent Tom Rivera Agency. In working with Cristian, he demonstrated a good grasp of knowledge of the insurance products they provide service to. He was clear with his detailed information. I look forward to a long and positive relationship with Tom Rivera and his team."
We responded:
"Thank you for sharing your experience working with Cris. We are very fortunate to have him on our team and are also looking forward to working with you for years to come, Ray!"
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Richard Acker

August 4, 2025

5  out of  5
rating by Richard Acker
"Sara Brown is a very competent individual and responds quickly to my questions."
We responded:
"I'm happy to hear that Sara has been able to take care of your needs, Richard! We appreciate you being a loyal customer and look forward to continuing to take care of all your insurance questions."
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Maureen Blair

July 23, 2025

5  out of  5
rating by Maureen Blair
"Tom Rivera’s office is very professional and a pleasure to work with. Our family has been with State Farm for over 20 + years. Keep up the good work!"
We responded:
"It's been our pleasure to take care of you and your family, Maureen! Thank you for taking the time to share your experience."
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Richard and Arlene Roberts

July 21, 2025

5  out of  5
rating by Richard and Arlene Roberts
"I enjoy working with Tom Rivera and his staff at State Farm. We’ve been pleased with their work for over 30 years. Most recently Pamela Driskell was a big help in getting me ID cards for my new vehicle. Keep up the great work!"
We responded:
"Thank you for taking the time to share your experience working with our office. We appreciate you letting us take care of your insurance needs for so many years!"
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Diane Miller

July 17, 2025

5  out of  5
rating by Diane Miller
"I appreciate ever time I call for a simple question or a difficult question Pamela always takes her time to explain things to me. I really do appreciate all you do!!!!"
We responded:
"I'm very happy that you have enjoyed working with Pam, we are lucky to have her on our team! Thank you for sharing your experience and for being a loyal customer, Diane."
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Gemma Morales

July 17, 2025

5  out of  5
rating by Gemma Morales
"Cris is always super attentive and helps with any of our needs. Whether it's something stressful like an emergency claim or exciting like a new life event, Cris is ready to assist! We've been with Tom and his team for many years now and nothing but great experiences, highly recommend!"
We responded:
"Thank you for sharing your experience, Gemma! Cris is a very important part of our team and I'm glad he has been able to take such good care of you and your family. Thank you for your years as a loyal customer!"
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Cynthia Cruz

July 3, 2025

5  out of  5
rating by Cynthia Cruz
"Thank you for your office’s always prompt help and attention. Cris has been an amazing help and rep to have."
We responded:
"Thank you Cynthia, we are very fortunate to have Cris on our team!"
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Meilii Halfmann

July 2, 2025

5  out of  5
rating by Meilii Halfmann
"Very helpful staff at Mr Rivera’s State Farm office! Pamela was very friendly, professional, knowledgeable and helpful in transferring my policies from my last state that I just relocated from! Highly recommend!"
We responded:
"We appreciate you sharing your experience, Meilii. Pamela and the rest of the team look forward to taking care of your insurance needs!"
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William and Shae Blair

June 24, 2025

5  out of  5
rating by William and Shae Blair
"- from Kaleb Blair to Sara Brown. Sara has been more than extraordinary this last month with my auto policy assistance for 3 different cars! She is always quick to respond and very thorough and caring. Thank you, Sara!!!!"
We responded:
"Thank you for sharing Kaleb's kind words about working with Sara! We appreciate him choosing our office and look forward to continuing to help with all his insurance needs!"
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Renee Osborn

June 21, 2025

5  out of  5
rating by Renee Osborn
"Always looking out for you and cost. Great Job"
We responded:
"Thank you for allowing us to look out for you, Renee, we appreciate you being a loyal customer!"
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Doug Goodsell

June 18, 2025

5  out of  5
rating by Doug Goodsell
"Great staff, always very helpful"
We responded:
"Thank you for taking the time to share your experience working with our team, Doug! We appreciate you being a loyal customer and will continue to provide great service to you and your family!"
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Melissa T-G

June 4, 2025

5  out of  5
rating by Melissa T-G
"Best customer service around!! Any time we've had questions about coverage changes or a claim, they've always been quick to respond and answered all of our questions!"
We responded:
"Thank you for sharing your experience with our office, Melissa! We appreciate your business and look forward to continuing to provide exceptional service for years to come!"
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Mike Kenealy

May 29, 2025

5  out of  5
rating by Mike Kenealy
"I have been working with Sara Brown on car and renters insurance. I have been treated very well and have advised anyone I know to give her a call and get a quote. Very satisfied."
We responded:
"I'm happy to hear that Sara has done such a good job helping you out, Mike! Thanks for allowing us to take care of you and your family!"
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Clyde Green

May 28, 2025

5  out of  5
rating by Clyde Green
"Always there when you need them."
We responded:
"Like a Good Neighbor, the Tom Rivera State Farm Team is there! Thank you for taking the time to give us a review, Clyde!"
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duane carlson

May 27, 2025

5  out of  5
rating by duane carlson
"Just made some changes to my auto policies and Pamala was wonderful to work with. Had a good chat and she got me the right policy and a great rate. Thanks Pamala!"
We responded:
"I'm glad you had a great experience working with Pamela, I'm grateful to have her as part my team and I'm grateful to you for letting us take care of you and your family, Duane!"